FREQUENTLY ASKED QUESTIONS

Questions answered. Service assured.

With a diversity of organisations and individuals spread across the globe, we recognise the highly unique requirements of our clients. This Frequently Asked Questions (FAQ) resource has been written with your needs in mind, to help you fully understand foreign exchange services.

How it works?

In just 3 steps, you can send money to more than 150 countries around the world. Open an account with us for free, request the currency and amount you want to send and you will be quoted a rate. If you are happy you will confirm the rate, pay the amount into a segregated bank account and we will securely transfer the money to the recipient.

What are the charges?
How secure are you?
What countries can use our service?
Does Horizon currency charge any fees?
How much money will I save?
Can I book transactions online?
Can I cancel an online transaction?
When will I know the payment has arrived and how long will the payment take to arrive?
Why should I use Horizon Currency over my bank?

Horizon Currency Ltd
Albany House

40 Shute End
Wokingham
RG40 1BJ

Payment services for Horizon Currency Limited are provided by The Currency Cloud Limited. Registered in England No. 06323311.

Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ.

The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)