Questions answered. Service assured.

With a diversity of organisations and individuals spread across the globe, we recognise the highly unique requirements of our clients. This Frequently Asked Questions (FAQ) resource has been written with your needs in mind, to help you fully understand foreign exchange services.

How it works?

In just 3 steps, you can send money to more than 150 countries around the world. Open an account with us for free, request the currency and amount you want to send and you will be quoted a rate. If you are happy you will confirm the rate, pay the amount into a segregated bank account and we will securely transfer the money to the recipient.

What are the charges?
How secure are you?
What countries can use our service?
Does Horizon currency charge any fees?
How much money will I save?
Can I book transactions online?
Can I cancel an online transaction?
When will I know the payment has arrived and how long will the payment take to arrive?
Why should I use Horizon Currency over my bank?

Horizon Currency Ltd
Albany House

40 Shute End
RG40 1BJ

Payment services for Horizon Currency Limited are provided by:

The Currency Cloud Ltd: A company authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). Company registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ.

International Payment Technologies: A company authorised by the FCA under the Payment Services Regulations, 2017 (FRN: 504346). Registered as a Money Services Business, regulated by HM Revenue & Customs (“HMRC”) under the Money Laundering Regulations 2017. (Registration number is 12137189). Registered in England and Wales. Company number 04675786. Registered Office 3rd Floor 100 New Bond Street, London, England, W1S 1SP.

Horizon Currency will determine the currency provider based on a number of criteria, including best rates, setup times and functionality.

The service provider will be made known to the client during the registration process.